Overrun by the government, he fired the president and attributed the initiative to the institute’s slowness in reducing the size of the queue of policyholders waiting for their claims to be met.
Tell me another one, doctors. In 2023, when he arrived at Planalto, the queue was 1.2 million people and the president called it “shameful”. Last March, it had 2.8 million victims.
The polls are bitter because the government doesn’t have a brand and, to make matters worse, it has bad management. In the case of the INSS queue, this machine defect mainly affects the bottom floor. Estimating that each insured person radiates their discontent to three other people, the ineptitude affected more than eight million people. Throughout Lula 3.0 there was not a single day that fell below the “shameful” mark left by Everything the government offered were broken promises.
The first of them came from the then minister, promising a joint effort to reduce it. With his words, Lupi said: “We are creating an integrated network to guarantee the citizenship of more than 37 million Social Security beneficiaries. And unions are essential partners, as they are at the forefront of dialoguing and helping workers who contribute to social protection.”
A few unions were “essential partners” in ripping off retirees with fraudulent discounts.
After a few months, 224 thousand people disappeared from the queue. It was a statistical trick and the victims were blamed. Policyholders who appealed a denial would form a second queue. False: if the two queues were added together, which would be inappropriate, the single queue would be 3.28 million.
In November 2023, a miraculous program was created, the PEFPS or Programa de Enfrentamento à Fila da Fila. The numbers show that in the year of the confrontation the queue grew with around 800 thousand insured people, to 2.3 million victims.
The mismanagement of the queue was produced by a mixture of omnipotence and neglect. Neglect is an old problem with bureaucracy. If the stock market falls, affecting those upstairs, the government mobilizes. If the INSS queue doubles in size, it is bad luck for the victims. According to conventional wisdom, they are part of a traditional electorate captive of Lula and the . Mistake and research shows it.
Until the polls were tabulated, the INSS queue problem was a downstairs issue. There are no hierarchs from Brasília in this line.
Lula completed three years of government with ineptitude showing its face. At the end of 2023, the number was bad, but not scary, as it grew from 1.2 million to 1.6 million. 2025 was the year of ruin, as it reached 2.3 million policyholders.
The change of INSS president six months before the election is pure marketing to give the impression that the government is looking at the shameful problem. Glorifying about the dismissed bureaucrat, the Social Security Minister was cruel: “He didn’t attack the central problem of the queue. The queue was escalating, it was increasing, without control.” It’s combined like this.
If the government achieves the best result from its mandate by October, it will continue to exceed the 1.5 million victims mark.
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