Data shows that 37.7 million account holders have already withdrawn amounts; 54.6 million have not yet withdrawn funds
In January this year, Brazilians withdrew R$403.29 million in amounts forgotten in the financial system, according to data released this Tuesday (10.Mar.2026) by the BC (Central Bank). In total, the SVR (Values Receivable System) has already returned R$13.76 billion to bank customers, but there is still R$10.5 billion available.
The SVR is a BC service through which citizens can check whether they, their company or a deceased person have money forgotten in a bank, consortium or other institution, such as finance companies and brokers.
For the consultation, it is not necessary to do loginsimply inform the CPF (Individual Person Registration) and date of birth or the CNPJ (Legal Entity Registration) and the date the company was opened, including for companies that have already closed.
If there is any amount, you need to access the system and check how much there is to receive, the origin of this amount, the institution that must make the refund; as well as contact and other additional information. To do this, it is necessary to do login with the Gov.br account, at silver or gold levels and two-step verification.
Rescue
The money can be redeemed in 3 ways: the 1st is to contact the institution responsible for the amount directly and request receipt; the 2nd is to make the request through the Receivable Values System itself; and the 3rd is the automatic redemption request function.
With the tool, citizens will not need to consult the system periodically or manually register a request for each amount that exists in their name.
If any resource is made available by financial institutions, the credit will be made directly to the citizen’s account. The automatic redemption request is exclusive to individuals and is only available to those with a CPF type Pix key. Subscription to the service is optional.
Forgotten values originate from:
- closed checking or savings accounts;
- capital quotas and apportionment of net surpluses of former credit union participants;
- unsought resources from terminated consortium groups;
- tariffs charged incorrectly;
- installments or expenses of credit operations charged unduly;
- prepaid or postpaid payment accounts closed;
- registration accounts maintained by brokers and dealers closed; and
- other resources available at institutions for refunds.
Beneficiaries
The SVR statistics are released by the BC with a 2-month lag, with the update of new sources of forgotten values in the financial system.
In relation to the number of beneficiaries, by the end of January, 37,719,258 account holders had redeemed amounts, of which 33,740,425 were individuals and 3,978,833 legal entities. 54,612,272 beneficiaries have not yet withdrawn their funds, of which 49,520,452 are individuals and 5,091,820 legal entities.
Most people and businesses are entitled to small amounts. Amounts receivable of up to R$10 concentrate 64.57% of beneficiaries. Values between R$10.01 and R$100 correspond to 23.49% of account holders. Amounts between R$100.01 and R$1,000 represent 10.04% of customers. Only 1.9% are entitled to receive more than R$1,000.
blows
The Central Bank warns account holders to be careful with fraudsters who claim to act as intermediaries for supposed redemptions of forgotten amounts.
The BC emphasizes that all Receivable Values System services are completely free, and that it does not send links, nor does it make contact to discuss receivable values or to confirm personal data.
The authority also asks that no one provide passwords and clarifies that no one is authorized to make this type of request.
With information from .
