Goodbye ‘delivery men’? Expert warns how orders will be delivered in the future but there are obstacles

Goodbye 'delivery men'? Expert warns how orders will be delivered in the future but there are obstacles

The usual image of the white van stopping at the door of the house and the courier ringing the doorbell may have its days numbered in the national logistics sector. One of the largest operators operating in Portugal has outlined a futuristic scenario that promises to radically transform the way online purchases reach consumers. The technological revolution is preparing to remove the human factor from the final distribution equation.

The vision for the next ten years includes the normalization of autonomous robots roaming the streets and drones flying over rural areas. The preview was made by Rui Nobre, Operations Director at DPD Portugal, who describes a future where “walking lockers” move alone to the entrance of buildings to deliver orders.

These statements were made on the MobiBoom podcast, a production by the Expresso newspaper dedicated to mobility and urban innovation. The carrier’s operational manager detailed how the technology will allow these devices to notify the customer of their arrival through a simple message, eliminating traditional physical interaction.

The end of inefficient routes

The paradigm shift begins by consolidating deliveries to reduce traffic and emissions in cities. The strategy involves replacing multiple door-to-door stops with concentrated deliveries to collection points and fixed lockers.

The same source indicates that the effectiveness of this model is immediate in managing the fleet and drivers’ time. By unloading 14 orders at a single point instead of making 14 separate trips, the company is able to significantly alleviate the pressure on parking and urban circulation.

The electrification of current vehicles is the intermediate step, with new vans capable of reaching 300 kilometers of autonomy. This evolution makes it possible to design longer and more economically viable routes compared to diesel, preparing the ground for total automation.

Drones in the mountains of Portugal

Innovation will not be limited to large urban centers, extending to the most isolated areas in the interior of the country. Air mail using drones is the ideal solution for serving populations in difficult-to-access places, where a van uses too many resources.

The aforementioned source explains that there are currently painful deliveries for the logistical operation, such as taking a simple book to foreign residents in the Algarve mountains or Sertã. In these cases, the use of unmanned aerial vehicles would avoid traveling tens of kilometers for a single order.

The consumer obstacle

Despite the imminent technological advancement, there is a behavioral obstacle that is difficult for customers to overcome. The contradiction between society’s environmentalist discourse and the willingness to pay for ecological services continues to be a challenge for companies.

Rui Nobre uses the example of transport platforms to illustrate that most people always opt for the cheapest fare, ignoring the green option due to a minimal price difference. This mentality forces operators to constantly balance sustainability with operational costs.

It also explains that, regardless of this financial resistance, the path to automated logistics is irreversible. The future will involve intelligent integration where technology takes over the heaviest and most inefficient tasks of postal distribution.

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