Procon agents (Consumer Protection and Defense Program) of São Paulo carry out an inspectionthis Thursday (11), in the area of check-in from Congonhas Airport, in São Paulo.
which hit São Paulo, this Wednesday (10).
A CNN Brazil was at the airport on Thursday morning, and .
A report captured scenes of adults and children sleeping on the floor waiting for a solution.
According to a Procon agent interviewed at the scene, servers are visiting the companies’ counters and investigating possible irregularities in passenger services. Violations can range from problems with rescheduling flights to a lack of assistance to the public.
O Procon will only release an official balance after the end of the action.
According to Aena, responsible for managing the site, “as a reflection of yesterday’s weather conditions, with wind gusts of more than 90 km/h, and due to adjustments to the air network, there were 31 arrivals and 15 departures canceled this morning. On Wednesday, there were 88 arrivals and 93 departures cancelled.”
Aena, a world leader in airport management, recommends that passengers with scheduled travel contact their airline to check the status of your flights.
