O Inter accumulate prizes and participations prominent in customer experience rankings, in addition to having a complete application, which gives access to all its financial products and services.
O presents an intuitive and easy-to-use platform, even for those who have little familiarity with technology.
Discover Inter’s main technological facilities
As it is a financial institution digitalInter invests in technological improvements that guarantee practicality for its customers on a daily basis.
The Super App is one of the main fronts for bringing together, in the same place, different tools and interfaces, depending on the service or product users are looking for. Among the main facilities are:
- Clean look: Large icons for the main functions, such as Pix, Card and Statement, are also available on the home screen.
- Simplified menu: lower menu concentrates the options based on the type of service the customer is looking for.
- No bureaucracy: Most common transactions, such as transfers and payments, follow a guided step-by-step guide that prevents errors.
Inter also launched, at the beginning of 2026, a which goes beyond resolving frequently asked questions, like common chatbots: the customer can delegate tasks such as transfers, purchasing gift cards, paying in installments for global credit card purchases, automatic reinvestment, analyzing statements and invoices, among others.
To ensure security, the user monitors the execution and approves the result before any operation.
Inter also accumulate recognitions focused on customer experience, such as the 2025 Modern Consumer Award, where it was elected one of the main neobanks in the world by CNBC and Statista and was in the World’s Best Banks 2026 ranking by Forbes.
Service channels are available 24 hours a day
Inter is a financial institution with human and digital service options, which facilitates support for customers who find it difficult to navigate between services or understand the conditions offered.
Most contact channels are available 24 hours a day, 7 days a week:
Call center
Chat and phone options for capitals and metropolitan regions (3003 4070) and other locations (800 940 0007), available every day of the week, 24 hours a day.
SAC
It works for both customers in Brazil (0800 940 9999) and abroad (+55 31 3003 4070). For recording complaints, cancellations, suggestions, compliments and information, also seven days a week and 24 hours a day.
Service in Libras
for people with hearing or speech impairments, there is simultaneous interpretation by an interpreter for information, complaints, cancellations, other products and services.
Ombudsman
By telephone (0800 940 7772), from Monday to Friday, from 9am to 6pm, and by . For those who received service through other channels, but still didn’t have the solution they needed.
