One month after changing the presidency of the organization, the body’s queue fell by 8%. The number of people waiting for an analysis of benefit requests reached 2.3 million. According to the Ministry of Social Security, this is the lowest level since January 2025.
In April, . In less than 15 days, the government says that the new management applied measures that were fundamental to the fall.
One of the main reasons cited is the processes analyzed. In the first days of May, the INSS system received more than 639 thousand applications. Meanwhile, servers completed the analysis of more than 824 thousand processes.
The Minister of Social Security, , has been charged daily by the president . The order is to clear the INSS queue by October, the month of . The promise was made in the campaign and, annually, the president reinforces the order.
In April, the government began to restrict new applications for pensions and Continuous Payment Benefits (BPC). for an insured to make a new application if there is still a process under analysis within the 30-day period.
On another front, the Ministry of Social Security increased the bonus paid to members of the CRPS Appeals Council by 15%.
According to the ministry, the reduction in the queue is the result of integrated strategies, such as the payment of benefits to employees, the carrying out of joint inspections and the reinforcement of new medical experts that increased the agency’s service potential.
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